Privacy Policy

Arion Communication Co., Ltd. collects and manages the minimum personal information necessary for OceanBox data key purchases, payment confirmation, key issuance, and customer support.

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1. Items Collected

Fleet code, phone number, email address, order number, payment identifiers, issued OceanBox key information, and customer support history

2. Purpose of Use

Product purchase and order processing, payment confirmation, OceanBox ID/PIN key issuance, email/SMS delivery, customer support, refund handling, and dispute resolution

3. Retention Period

Personal information is retained for the period necessary to provide the service and customer support, and is securely destroyed after the applicable legal or internal retention period expires.

4. Third-party Processing

EximBay Global Payment Gateway is planned for payment processing, and order/payment information required for payment processing may be provided.

5. Security Measures

Administrative access is restricted, and order, key, and delivery logs are managed to ensure personal information and digital keys are handled securely.

6. Privacy Contact

Privacy-related inquiries may be submitted to acc@arionit.com or +82-2-6309-6800.